Records and Data Management has worked with many customers and solutions over the years. One trend we have seen is that organizations will install a solution, but there is no process to revisit and optimize the solution. Just like a car needs a tune-up, technology solutions need tune-ups.
RDM’s ECM Tune-ups will provide the following:
Our consultants have experience from setting up records management programs to enterprise implementations. We have worked with:
Many ECM vendors will charge $200.00 to $250.00 per hour to make changes or consult with you.
Our rate is $80.00 to $125.00 per hour depending on your needs. Call or email us for details.
Records and Data Management specializes in records
management and data management.
We offer the following services:
Process Analysis and Requirements Gathering
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A technology platform built for Solution Providers like ourselves, and the customers we serve
Records and Data Management can scan your paper documents into various formats as required, provide survey scanning and data results, and provide microfilm/microfiche conversion through our subcontractor.
We use PsiGen Capture software for all our conversion jobs.
Our capabilities include:
Our company has a New Mexico State Price Agreement for conversion services. Agreement #10-000-00-00051
Records and Data Management's primary goal is to understand our customer's processes so that we can recommend process change, technology (if applicable) and help our customers improve their overall operations.
Businesses may feel a need to invest in technology quickly to stay competitive, but could end up spending up to 40% more than they needed to, because of the rework required due to poor planning and requirements gathering.
If your internal resources are thin, you may want to consider outsourcing your requirements gathering to a vendor, such as RDM.
Records and Data Management charges $125.00 an hour and offers a free one-hour consultation .
The following is an excerpt from an AIIM White Paper, "Services Drives Success (or Not) in ECM Implementations."
"Some organizations tend to focus on the technology first when the focus should be on uncovering the true business problem, documenting the business requirements, and identifying the expertise needed to successfully move their ECM project forward. Emphasis should be placed on people and processes with technology being secondary in support of solving the business problem and achieving the business goals."
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